Technical Assistance

ARXivar ALLOWS TO DIGITALLY MANAGE and MONITOR ASSIGNMENTS AND STATUS OF MAINTENANCE. TECHNICAL OPERATORS CAN COMPLETE TICKET DIRECTLY ON FIELD WITH A TABLET.

ARXivar streamlines and speeds up the process steps and reduces the risk of loss and incorrect completion of documents.

Ticket management of service calls
Automation of business support processes, monitoring real-time activities
Manage contracts with fees assistance
Tracking freshmen and relative displacements maintenance and road reports for technical assistance, related to material management
Statistics and analysis on maintenance activities

Sales

ARXivar HELPS COMPANIES TO SPEED UP AND IMPROVE all stages of SALES AND AFTER SALES, AVOIDING ERRORS

With ARXivar you can manage all the information and communications with the customer, from the first contact, to new offers, order confirmations and related agreement. They help companies to improve customer care.
Some examples of optimizable processes:

Customer proposal issuance and approval
Customer request management
Customer order management
Customer credit checks
Payment reminder management
Newsletter approval and distribution
Open contract/order management (deadlines and renewals)

Quality

All ISO 9001 CERTIFIED COMPANIES SHALL ADAPT TO THE NEW ISO RELEASE BY AUTUMN 2018.

Arxivar is the ideal platform to implement this step. It allows to produce, organize and share information set in Quality System, in particular to guide and monitor the correct progress of the procedures and processes in a plan-do-check-act logic.

Proof of quality management
Quality control incoming goods
Manufacturing defect management
Risk assessment & management
Non-conformity management
Corrective and/or preventive action
Returns management
Complaints management
Module and audit management

Purchasing

MANY COMPANIES NEED to IMPROVe PERFORMANCE IN TERMS OF REDUCTION OF COST OF MATERIALS AND THE STREAMLINING PROCESSES.

ARXivar can significantly help your comapany improving integration with suppliers; streamline internal procedures; organize all the documents involved in a precise and structured directly from business systems.

Purchase order approval
Payment approval of purchase invoices
Bill book - payment plan
Purchase request management
Sending supplier orders
Supplier certification
Active contract expiry and renewal management

Administration

ARXivar solution FOR ADMINISTRATIVE OFFICE ALLOWS TO MANAGE ALL stages of COMPANY ASSETS AND LIABILITIES cycle.

Thanks to the integration with other systems in the company you can automate many administrative tasks:

Archiving Accounts Receivable/Payable
Refund management
Debt recovery processes
Payment approval
Outstanding debt management
Supplier invoice approval
European business tax code checks
Certified email (PEC) management

CRM

ARXivar HELPS companies SHARE CONTACT TO CUSTOMERS AND PROSPECTS (MAILING, LETTERS, PHONE CALLS, SMS) AND ORGANIZES ALL INFORMATION COLLECTED IN A STRUCTURED FORMAT.

Data analysis is useful to develop a communication and personalized commercial offer.

Lead, prospect & account management
Opportunity management
Sales document management
Reports & BI
Data entry

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Technical Assistance

ARXivar ALLOWS TO DIGITALLY MANAGE and MONITOR ASSIGNMENTS AND STATUS OF MAINTENANCE. TECHNICAL OPERATORS CAN COMPLETE TICKET DIRECTLY ON FIELD WITH A TABLET.

ARXivar streamlines and speeds up the process steps and reduces the risk of loss and incorrect completion of documents.

Ticket management of service calls
Automation of business support processes, monitoring real-time activities
Manage contracts with fees assistance
Tracking freshmen and relative displacements maintenance and road reports for technical assistance, related to material management
Statistics and analysis on maintenance activities

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Debt collection

ARXivar CREDIT MANAGER IS AN APPLICATION ORIENTED TO MEET THE NEEDS OF ORGANIZATION, MANAGEMENT AND ARCHIVES OF OFFICES WORKING ON debt collection.

ARXivar not only secures the information extracted from the practices in an electronic archive, easily accessible and upgradeable, but also allows you to insert them into a workflow that guides users in the management of activities related to credit recovery.

Capture and Document Management
automatic assignment of practices
log management business and money laundering in electronic format
Sending SMS and automatic recall of the insolvent
Control - management of collections and calculating tax collection commissions
mobile web access

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Hr

ARXivar IS THE SOLUTION TO OPTIMIZE HUMAN RESOURCES MANAGEMENT

HR division manage many aspects: from the selection of the staff, to the approval of holidays and leave, management of expense reports and travel expenses and communications to employees.

Employee files
CV management
Digital payslip distribution
Management of graphometrically signed contracts
Holiday and paid leave approval
Expenses note and transfer management
Employee web portal

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About Us

ABLE TECH S.r.l. is a sofware development center specialized in Document Management, Electronic Invoicing, Workflow & Process Management and Certified Record Management. ABLE TECH developed ARXivar to make easy and smart using these technologies: we integrated them in a unique platform and we made it open to third part software. ARXivar with a network of 400 partners, 100 employees and over 3000 customers, is a leader in software solutions for Document & Process Management.