Helpdesk

ARXivar ALLOWS TO DIGITALLY MANAGE and MONITOR ASSIGNMENTS AND STATUS OF MAINTENANCE. TECHNICAL OPERATORS CAN COMPLETE TICKET DIRECTLY ON FIELD WITH A TABLET.

ARXivar streamlines and speeds up the process steps and reduces the risk of loss and incorrect completion of documents.

  • Ticket management of service calls
  • Automation of business support processes, monitoring  real-time activities
  • Manage contracts with fees assistance
  • Tracking freshmen and relative displacements maintenance and road reports for technical assistance, related to material management
  • Statistics and analysis on maintenance activities
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